Track Your Order
Order tracking
We are here to serve you Monday through Friday, 9:00 a.m. to 5:30 p.m. (UTC+8)
Orders to Macau will be shipped within two business days of order receipt; orders to Europe and America will be shipped within three business days of order receipt. Actual shipping times may vary due to different distances. Thank you for your patience.
Order Status Description
Pending - Order received (but not paid).
Processing — Payment received (paid) and inventory held; order is in warehouse awaiting shipment.
Completed — The order has been shipped and completed (including shipping tracking information).
Cancelled — Cancelled by customer service team or customer.
