Duties Are on Us

Vita Green pays the customs duties, taxes and surcharges on your cross-border order.

If your shipment is assessed import duties, taxes or surcharges by the customs authority in your country or region, Vita Green covers them. You are not charged for them. The amount you see at checkout is the full amount you pay.

If local customs or the carrier still sends you a payment notice for import duties, please do not pay it. Email a photo of the notice together with your order number to info@vitagreen.online and we will deal with it directly. If you have already paid, include the receipt and we will reimburse you.

US sales tax is not covered by this. Sales tax rules differ from state to state; where it applies it is shown at checkout and paid by you, separately from the import-duty arrangement above.

Full terms are in our Shipping Policy and Refund Policy.